Clear documentation creates a shared factual record. It should describe the roof condition and proposed construction work without promising coverage or presenting the contractor as the policy decision-maker.
Build a chronological record
Record the event date, discovery date, emergency steps, inspection, estimates, and communication in order.
Use clear, labeled photographs
Wide photos establish location; close photos show detail. Captions should identify roof slope, component, and observed condition.
Keep roles clear
The contractor defines construction requirements and pricing. The carrier applies the policy. The homeowner decides how to proceed and can ask both sides for clarification.
